General
What does Claims Solutions do?
I provide independent guidance to help vehicle owners make confident decisions about claims, repairs, valuations, and car purchases. I work for you, not the insurance company.
Who do you work with?
Everyday drivers, families, and small business owners throughout North Carolina.
Is the first consultation free?
Yes — your initial consultation is always free.
Consulting
How can your consulting services help me?
I explain your options, review estimates, assess damage, and help you understand what’s fair and reasonable — before you deal with the insurance company or repair shop.
What if I’m unsure whether to file a claim?
I can walk you through the pros, cons, and likely outcomes so you can decide the best next step.
Car Purchasing Assistance
Can you help me evaluate a used car before I buy it?
Yes. I review condition, accident history, prior repairs, structural integrity, and market value — helping you avoid unsafe or overpriced vehicles.
Can you help me negotiate?
Absolutely. I can guide you or handle the process for you.
Collision Safety Inspection
What is a Collision Safety Inspection, and when would I need one?
A Collision Safety Inspection is an in-person review of a vehicle’s structural integrity, repair quality, and overall safety. It’s useful:
Before buying a used car: To check for hidden damage or previous collision repairs.
After an accident: To understand the true extent of damage before filing a claim.
After repairs: To make sure the repairs were done correctly and safely.
Total Loss & Diminished Value Dispute Resolution
Can you help if my total loss offer seems low?
Yes. I review the insurer’s valuation and provide a fair, data-driven market assessment so you know whether the offer is accurate.
What if my diminished value offer is too low?
I can evaluate the true loss in value and help you present the right evidence to dispute the insurer’s number.
Small Business Support
Do you work with small businesses or fleets?
Yes. I help business owners navigate claims, assess damage, review repair quality, and make informed decisions about their vehicles.
Can you support my team or shop directly?
Absolutely — I can assist employees, buyers, or managers with claims, repairs, inspections, or purchasing decisions.
Getting Started
How do I schedule an appointment?
Use the contact form on the site or call/text anytime. I respond promptly.
Do you offer remote services?
Yes — many services, especially consulting and valuation work, can be completed remotely.